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Privacy policy

This Privacy Policy was last updated on 9 September 2026.

1. General Provisions

This Privacy Policy sets out how UAB “Kauno viešbutis” (hereinafter referred to as the “Hotel”) collects, uses and protects your personal data. By using our website and services, you agree to the processing of your personal data as described in this Privacy Policy.

2. Data Controller

UAB „Kauno viešbutis“
Company code: 132003913
Address: Laisvės al. 79, LT-44297 Kaunas
Email: info@kaunashotel.lt
Phone: +370 37 750 850

3. Personal data we collect

  • Name, surname and contact details (email address, telephone number);
  • Reservation and accommodation information;
  • Payment information (processed through payment service providers);
  • Information contained in our correspondence with you (enquiries, feedback);
  • Technical browsing data (IP address, cookies).

4. Purposes and Legal Basis for Data Processing

  • Execution of reservation and accommodation services – conclusion and performance of the contract with you;
  • Administration of inquiries – our legitimate interest to respond to your requests;
  • Direct marketing – only with your consent;
  • Compliance with legal obligations (accounting, taxes) – legal requirements.

5. Data Retention Periods / Data Storage Periods

Personal data is stored for no longer than necessary to achieve the specified purposes or as required by legal acts (e.g., accounting documents – in accordance with the legal acts of the Republic of Lithuania). Upon expiration of the period, the data is destroyed or anonymized.

6. Data Recipients

We may transfer your data only to trusted service providers (reservation systems, payments, IT, accounting) who process data on our behalf and ensure its security. We do not transfer data to third parties outside the EU/EEA without a legal basis.

7. Cookies

The website uses cookies necessary for the functioning of the website and to improve your browsing experience. You can manage your cookie settings in your browser.

8. Your rights

You have the right to: access your data; request its correction or erasure; restrict or object to its processing; transfer your data; withdraw your consent; lodge a complaint with the State Data Protection Inspectorate (vdai.lrv.lt).

9. Data Safety

We apply organizational and technical measures to protect your data against unauthorized disclosure, loss, or destruction.

10. Privacy policy updates

This policy may be updated. The current version is always published on this page.

Contacts

For matters regarding the processing of personal data, please contact us: info@kaunashotel.lt, tel. +370 37 750 850.

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